Privacy Policy

At Pankh (pankh.co.in), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

When you use our website, we may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party payment providers)

b) Non-Personal Information

  • Browser type and device information

  • IP address

  • Website usage data through cookies and analytics tools

2. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill orders

  • To send order updates and customer support responses

  • To personalize your shopping experience

  • To improve our website and services

  • To send promotional emails (if opted-in)

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

  • Third-party service providers (e.g., payment gateways, shipping partners)

  • Legal authorities if required by law

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings.

5. Data Security

We implement strict security measures to protect your information. However, no method of data transmission is 100% secure.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Opt-out of promotional emails
  • Request details about the data we store

To exercise these rights, email us at support@pankh.co.in.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

8. Contact Us

For any privacy-related questions, contact us at support@pankh.co.in.